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INITIAL REFERRAL FORM
New Referral Form

ABOUT FANON Thank you for your interest in our services.  Fanon is a local charity providing day services, accommodation based projects, floating support and community engagement services, primarily for people with mental health support needs.  Fanon works with black minority ethnic communities and aims to increase social inclusion outcomes and improve access to mainstream services and community life for the people using our services.  For more information please visit our website.

  

CONFIDENTIALITY STATEMENT   All information given to Fanon within these documents will be kept confidential to the organisation and ordinarily only shared between those staff who need to know about the issues in order to assess someone’s application to the service. Information may only be shared with other professionals without the service user’s consent if an issue is raised that presents a likely and significant risk to the service user or to others.

FANON RESOURCE CENTRE – SERVICE CRITERIA   Aims Fanon Resource Centre works with people from African, African Caribbean and Asian BME communities who may be experiencing emotional distress or mental health problems, by providing practical, emotional and social support to enable them to:   Cope with mental health support needs                                        Increase independence and self determination Prevent increasing levels of dependency and care             Access a range of other services Encourage greater participation in neighbourhood life                     Access training, education and employment   Criteria In order to access the service, the following basic criteria must be met:   §         The person must live in Merton §         The person must be between 18-65 years old §         The person must have mental health problems or be experiencing emotional difficulties at point of referral §         The person must be of African, African Caribbean or Asian origin §         The person must be in need of short-term (up to two years) practical and emotional support

  

RIGHT OF APPEAL   Decisions about referrals to this service are made by the manager and staff of this service in discussion with the service user, referring agent and any other significant carers or support staff.  If a decision is made to refuse admission and you do not agree with the reasons given, you have the right to appeal this decision.  The appeal will then be considered by the manager of a similar service and the Director of Fanon who will make a final decision.  We aim to consider all appeals within 10 working days.

 

QUESTIONS, COMPLAINTS, COMMENTS & SUGGESTIONS   We are genuinely interested in feedback about our systems, services and people.  While we aim to work as efficiently as possible there are always things that we can get better at.  If you have any questions, comments or suggestions for us please let us know.  If you feel that you have not received a good service or you are unhappy about any aspect of our service we would encourage you to let us know so that we can investigate it and put it right.  Finally, if we do things well we would also like to hear about it so that we continue to do it.

Fanon How to GET here MAP 1

How to get here

Justin Plaza 1 is served by bus routes: 118, 201, 280 & Tram Stop MITCHAM

Buses stop outside the shops next to Justin Plaza 1. The entrance to our offices is at the front of the building. To gain access to the building please ring bell Fanon office is situated on the first floor Suite 1, The building is equipped with both lift or stairs and toilet facilities.  Parking is available four spaces at front.

Please feel free to contact us at the address below or even pay us a visit. *

Fanon Resource Centre – Merton

Justin Plaza Suite 1, 341 London Road, Mitcham, Surrey CR4 4BE

Tele:  0208 255 4033   Fax:  0208 255 6288

Email:  david@southsidepartnership.org.uk